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What do our clients think?
Valerie King, Chairperson of the Rooflight Company in Witney (www.therooflightcompany.co.uk)If you’re faced with a difficult situation involving senior people in your organisation, I strongly recommend you seek expert advice and a step-by step approach to moving forward in the most professional way possible. And that’s what you get from Gazella.
 
 
The Chair of an Oxford-based charity wrote: We are a young ambitious small organisation working on very tight profit margins.  In late 2015, we had to make some very hard decisions to put some of our business activities on hold which in turn meant redundancies.  It was particularly tricky because some of the staff had been involved with the founding of the business and were also friends.  It was therefore vitally important that the redundancy process was managed well. Gazella held our hands throughout the whole process from the legalities through to advising on the emotional side too. The result was that everyone involved is still on good terms and we are forever grateful to Gazella for that.
 
Rob Rudd, Commercial Director for Sign Language Ltd in Witney, Oxfordshire (www.signlanguage.co.uk) says::
“My on-going experience of Roger is an extremely positive one. Initially, I presented Roger with a very sensitive, high level personnel issue. Ultimately, through his expertise and guidance, the matter was resolved in a manner that superseded all expectations. Roger then proceeded to consult on a number of HR issues within the business and his support has been invaluable. It is of great comfort to me knowing that advice regarding HR is just a phone call away. I highly recommend Roger, without any reservations, for all HR related needs.” 
 
An Oxfordshire business client wrote to us:
I wanted to take the time in writing this letter to yourself to say a massive thank you for all your help and knowledge regarding the situation with A.
I think you could see for yourself we didn’t really know where we stood legally with things and it was starting to take effect on the business and with me personally.
M. and I are so thankful for all your help and support which you gave to us to ensure things were done properly and to a professional standard.
We would also like to express how appreciative we were knowing our business was struggling with staffing issues and more importantly financially. You didn’t judge us and went out of your way to get things back on track.
Thank you again for everything.
 
Margot Grantham of WDG Research (www.wdgresearch.co.uk), describes how Gazella helped the directors through the difficulty of having to make redundancies in their small business:
 
 
Simon Townsend, Museum Director of Banbury Museum (www.cherwell.gov.uk/museum), says:
 
"It is without reservation that I recommend Roger Davies and Gazella."

Banbury Museum required an HR Consultant as it completed the transfer of the operation of Banbury Museum from Local Authority to governance by Charitable Trust, a process we completed. We required a specialist to advise the new charitable organization in the months preceding transfer, and then ongoing HR services post transfer.

Initially, Roger advised the Trust on all aspects of TUPE, as all the Museum staff transferred from the local authority. Roger not only advised, but took an active part in the staff consultation. This process ran very smoothly, in part because of Roger's personality, which reassured both the new governing body, and staff. This process could have been one of conflict, however Roger’s clear approach managed the change very effectively. Roger’s confident manner was evidence of a good understanding of employment law.

Roger's support soon extended beyond TUPE, as he pulled together the policy documents required by the new organization, consulting with staff. These were eventually presented to the Board for adoption.

Roger has not only been reactive to the needs of the new organization, but has volunteered his ideas and offered leadership. In particular I note the following, all of which he brought to our attention and led.

Staff Forum. He promoted this idea, as a way of involving all staff in decision making, and sharing responsibility for communication. This has been, and continues to be, a great success, effectively managing conflict and contributing to good governance.

Apprenticeship Scheme. He suggested this scheme, a way of procuring administration skills, and giving an excellent learning opportunity to a young person. We have now recruited an apprentice, and are very encourage by the way it is working.

Recruitment. Roger advised the Board on the appointment of new staff, critical to the new staffing structure, and the success of the Museum. Roger advised on all stages of the recruitment, and we are very pleased.

In conclusion, Roger has made a very valuable contribution, shaping the appearance of the new organization. Roger is easy to work with, and I have particularly valued his "can do" attitude, his enthusiasm, and his belief in our vision, to show outstanding collections and share our passion for history and culture with our audiences.

 
 
 

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